George Calicdan
George CalicdanApplication Support Work with me

Application Support Analyst · Microsoft 365 · Automation

Transforming business processes through modern Microsoft solutions.

I help organizations improve productivity, simplify support operations, and automate repetitive work using Microsoft 365, SharePoint Online, Power Automate, PowerShell, Azure, and Entra ID.

  • SharePoint Online
  • Power Automate
  • PowerShell
  • Entra ID

About

I turn manual support work into workflows that run themselves.

I'm an Application Support Analyst with more than a decade of IT experience, focused on Microsoft 365 and the automation that keeps it running smoothly. Day to day, that means administering M365, building approval and onboarding workflows in Power Automate, cleaning up SharePoint permissions and structure, and writing PowerShell to handle the reporting and bulk changes nobody wants to do by hand.

My goal is simple: less manual effort, better governance, and solutions that are clean and easy for the next person to maintain. I'm also helping organizations get ready for Microsoft Copilot by tightening governance and making sure admins have the visibility they need.

10+Years in IT
100+Automation ideas
M365Modern workplace focus

Services

Solutions that support, automate, and scale.

Workflow Automation

Power Automate flows for approvals, notifications, onboarding, access requests, and repeatable support tasks.

SharePoint Online

Better site structure, permissions, document management, forms, lists, and governance practices.

Microsoft 365 Admin

Identity, access, licenses, user management, compliance readiness, and day-to-day modern workplace operations.

PowerShell Scripting

Scripts for reporting, cleanup, bulk updates, SharePoint administration, and support automation.

Portfolio

Featured project areas

  • Entra ID
  • Power Automate
  • Access Packages

Employee Pre-Onboarding Automation

Automated approval and access request processes to reduce manual onboarding steps and improve consistency.

  • SharePoint
  • Governance
  • Permissions

SharePoint Governance & Cleanup

Better site organization, permission visibility, broken link cleanup, and a scalable information architecture.

  • Power Automate
  • Forms
  • Notifications

Approval Workflow Platform

Modern approval flows for service requests, licensing, access, and business process routing.

  • Copilot
  • Governance
  • M365 Admin

Microsoft Copilot Readiness

Supporting AI adoption through governance awareness, admin center visibility, and practical productivity use cases.

Skills

Technical strengths

The colors match the platform tags used on the projects above.

  • Microsoft 365 Administration
  • SharePoint Online
  • Power Automate
  • Copilot Studio
  • ChatGPT
  • PowerShell
  • Azure / Entra ID
  • Application Support
Also Approval workflows User lifecycle management Support process improvement Permissions and governance Copilot readiness

Knowledge Center

Helpful articles and technical notes

Coming soon

SharePoint Permission Best Practices

Clean permission structures and governance ideas.

Request this article →

Have a process that still runs on manual steps?

Tell me what your team does by hand today. I'll help you simplify it, automate it, and keep it easy to support.

Work with me